FrenchWord
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Privacy policy

This policy explains what information FrenchWord collects and how we use it.

Last updated: October 30, 2026

1. Overview

FrenchWord (frenchword.org) is a French learning website offering a dictionary, lessons, grammar guides, vocabulary lists, tips, and practice tools. This Privacy Policy describes how we handle information when you visit or use the service.

By using FrenchWord, you acknowledge this policy. If you do not agree, please discontinue use of the service.

2. Information we collect

Depending on how you use the site, we may collect:

  • Account information — such as your email address, display name, and password (stored securely by our authentication provider) when you sign up
  • Learning activity — such as lesson progress or similar usage data tied to your account so we can show your progress across devices
  • Technical data — such as browser type, device type, approximate region derived from IP address, pages viewed, and diagnostic logs needed to run and secure the site
  • Communications — messages or feedback you send us through the website

You can browse much of FrenchWord without creating an account. Some features (for example saving progress) require one.

3. How we use information

We use information to:

  • Provide, maintain, and improve the learning service
  • Create and manage accounts, and keep you signed in
  • Remember progress and personalize learning features
  • Respond to questions or support requests
  • Monitor reliability, prevent abuse, and keep the service secure
  • Comply with legal obligations where applicable

We do not sell your personal information.

4. Cookies and similar technologies

We use cookies and similar technologies that are necessary for the site to function — for example, session cookies that keep you signed in after you log in.

Your browser settings may allow you to block or delete cookies. If you block essential cookies, account features such as sign-in may not work correctly.

For more detail, see our Cookie policy.

5. Service providers

We use trusted third-party providers to operate FrenchWord, which may include:

  • Hosting and content delivery
  • Authentication and database services
  • Embedded media (for example privacy-enhanced video players)

These providers process information only as needed to deliver their services to us and under their own privacy terms.

6. How we share information

We may share information only when:

  • A service provider needs it to help us run FrenchWord (under appropriate safeguards)
  • Required by law, regulation, or a valid legal request
  • Needed to protect the rights, safety, or integrity of FrenchWord, our users, or the public
  • You ask us to, or otherwise give clear permission

7. Data retention

We keep account and learning data for as long as your account remains active, or as needed to provide the service. We may retain limited technical logs for a shorter period for security and troubleshooting. When information is no longer needed, we delete or anonymize it where practical.

8. Security

We take reasonable technical and organizational measures to protect information (including encrypted connections and access controls). No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Children’s privacy

FrenchWord is intended for a general audience of language learners. We do not knowingly collect personal information from children under 13 (or the minimum age required in your region). If you believe a child has provided personal information, contact us through the website and we will take appropriate steps to remove it.

10. Your choices and rights

Depending on where you live, you may have rights to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your account or personal data
  • Object to or restrict certain processing
  • Export a copy of your data in a portable format

To exercise these rights, contact us through the FrenchWord website. We may need to verify your request before responding.

You can also update some account details yourself when signed in, or stop using the service at any time.

11. International processing

FrenchWord may be hosted and processed on servers in different countries. If you access the service from outside those locations, your information may be transferred across borders. We take steps appropriate to the services we use to protect information during such transfers.

12. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will change when we do. Continued use of the service after an update means you accept the revised policy.

13. Related terms

Your use of FrenchWord is also governed by our Terms and conditions.

14. Contact

For privacy questions or requests, please reach us through the FrenchWord website.

Privacy Policy | FrenchWord